Logotype Muse Group
Account Manager - Amazon
Marketplace Operations
Cyprus or Remote
Apply Now

Muse Group

Muse Group empowers music makers. We create the world’s most popular apps for playing, recording, and composing music. Through our innovative learning tools, expansive music catalogs, and free open-source software, we make it easier for millions — from beginners to experienced musicians — to be creative every day.

Our talented team of music lovers collaborates all over the globe, from Limassol to Seoul, Boston to Berlin. We’re an ambitious company with the drive and culture of a startup — with many more exciting Muse Group developments to come.

At the end of 2023 Hal Leonard Company combined with Muse Group (more information you can find here) and together are now a single company that aims to revolutionize the music industry by using their expertise and resources to offer innovative solutions for musicians, teachers and music lovers around the world.

We are seeking a highly skilled Amazon Account Manager to oversee and optimize our Amazon operations across multiple global marketplaces (North America, Europe). This role requires a deep understanding of Amazon Vendor Central, Advantage and Seller Central, with a strong focus on catalog management, inventory coordination, operational compliance, data analytics, and financial accuracy.

Photo from Muse Group office
You won't hear water cooler chat about the weather here at Muse, here we are rating our favorite Prince albums and discussing Japanese punk.

Key responsibilities:

  • Manage and optimize product listings, ensuring accuracy and compliance with Amazon’s evolving requirements.
  • Handle case management with Amazon support, troubleshooting listing errors, catalog discrepancies, performance warnings.
  • Ensure on-time execution of product launches, variations and parent-child listing relationships.
  • Monitor and resolve listing suppressions, compliance violations, ASIN-related issues.
  • Ensure optimal inventory health, preventing stockouts, overstocking, chargebacks.
  • Coordinate with supply chain and logistics teams for on-time replenishments and fulfillment execution
  • Maintain FBA/FBM shipment efficiency, reducing storage fees and optimizing warehouse allocation.
  • Track Vendor Central KPIs (OTB, IPI score, chargeback prevention,  fulfillment efficiency)
  • Manage Coop/MDF deductions, pricing claims, financial reconciliations with support of finance and Amazon teams.
  • Partner with internal teams to improve product performance through data-driven optimizations.

Required Experience:

  • 3-5+ years of experience managing Amazon Vendor Central and/or Seller Central accounts.
  • Expertise in Amazon catalog management, product listings, pricing dynamics.
  • Strong proficiency in inventory forecasting, fulfillment processes, supply chain coordination.
  • Proficiency in Amazon data tools.
  • Excellent attention to detail, problem-solving skills,  ability to manage multiple priorities.
  • Strong cross-functional communication skills, working with internal teams, Amazon support.
  • Experience in music, publishing, media industries within e-commerce as a plus.
  • Knowledge of Amazon’s fulfillment policies, FBA/FBM processes, demand forecasting tools.
  • Experience managing financial reconciliations, Coop agreements, chargeback resolutions would be a plus.
  • Proven ability to work in a fast-paced, high-volume e-commerce environment.
we offer
FREEDOM
FOR ALL
Work remotely or at a co-working place of your choice in your favorite band t-shirt.
CREATIVITY
EVERY DAY
Make inspiring products for musicians, artists and creators – no day is the same.
IMPACTFUL
WORK
Influence the future of the music industry and change the lives of millions worldwide.
Work
set up
Get a generous allowance for work equipment and co-working spaces (for those not in Cyprus).
Growth and
development
Receive specialized training, language lessons, conferences and learning materials.
Team
well-being
Access to therapy whenever you need it, and assistance in difficult life circumstances.
The way
we work
We believe everyone in the Muse Group team is a leader. That's why our core philosophy is based on our leadership principles.
Live and let live
Take ownership
Have high standards
Deliver results every day
Take
responsibility
Be specific. Trust. Take action.
Deep dive
Know where the line is
Follow the principles of interaction
Focus on the essentials
Respect Others. Don't be an asshole
Current vacancies
Position
Product
Location
Marketplace Operations
Cyprus or Remote
Muse Group
Remote
Musical Instruments
USA, Remote
Design & Brand
Cyprus or Remote
ML & Analytics
Remote
Sales
Bury St Edmunds OR UK Remote
Sales
Milwaukee or US Remote
Revenue Team
Remote, EU or Cyprus
Revenue Team
Remote, EU or Cyprus
ML & Analytics
Cyprus or Remote
IT Operations team
Remote
ML & Analytics
Cyprus or Remote
Ultimate Guitar
Cyprus or Remote
MuseClass
Remote, Worldwide
ML&Analytics
Remote, Worldwide
Ultimate Guitar
Cyprus, Remote
Muse
Remote
Musescore
Remote, EU or Cyprus
Want to join Muse Group and don't see a suitable vacancy?
Contact us
Close icon
Logotype Muse Group
Account Manager - Amazon
Choose one
FOR THIS ROLE, WE'D LIKE TO ASK YOU A FEW QUESTIONS
Choose one
Choose one
FOR THIS ROLE, WE'D LIKE TO ASK YOU A FEW QUESTIONS
One more question
By clicking "Send", you confirm that you have read and understood our Applicant Privacy Policy
Thank you for applying
Oops! Something went wrong while submitting the form.
By clicking “Accept”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policyfor more information.